Privacy Policy

1. Introduction 

Professional Hair Products Limited, trading as Scientific Cosmetix (“we”, “our”, “us”), is committed to protecting the privacy of visitors to our website (www.scientificcosmetix.com) and individuals who engage with our services. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Irish Data Protection Act 2018. 

Our registered address is: Wexford Office & Business Park, Whitemill Industrial Estate, Wexford, Ireland Y35 X0TK. 

2. Data Controller 

The data controller responsible for your personal data is Professional Hair Products Limited, trading as Scientific Cosmetix. If you have any questions about this Privacy Policy or our data practices, you can contact us at: cs@scientificcosmetix.com. 

3. What Personal Data We Collect 

We may collect the following categories of personal data: 

3.1 Information You Provide Directly 

  • Name, email address, phone number, and company name when you submit our contact form or enquiry form 

  • Email address when you subscribe to our marketing communications or newsletter 

  • Any additional information you choose to provide in correspondence with us 

  • Business information provided during the course of a manufacturing engagement, including product briefs, formulation preferences, and project requirements 

3.2 Information Collected Automatically 

  • IP address, browser type, operating system, and device information 

  • Pages visited, time spent on pages, referring URLs, and other browsing behaviour via analytics tools 

  • Cookie data and similar tracking technologies (see our Cookie Policy below) 

4. How We Use Your Personal Data 

We use your personal data for the following purposes: 

  • To respond to enquiries submitted through our contact form 

  • To provide you with information about our manufacturing services 

  • To manage and fulfil contractual obligations related to manufacturing engagements 

  • To send marketing communications where you have opted in to receive them 

  • To analyse website usage and improve our website and services 

  • To comply with legal obligations 

5. Legal Basis for Processing 

We process your personal data on the following legal bases under Article 6 of the GDPR: 

  • Consent: Where you have given consent for us to send marketing communications. You may withdraw consent at any time. 

  • Contractual necessity: Where processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract. 

  • Legitimate interest: Where we have a legitimate business interest in processing your data, such as improving our services and website, provided this does not override your rights. 

  • Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject. 

6. Data Sharing and Third Parties 

We do not sell your personal data to third parties. We may share your data with: 

  • Website analytics providers (e.g. Google Analytics) for the purpose of understanding website usage 

  • Email marketing platforms for the purpose of delivering marketing communications you have opted into 

  • Professional advisors (accountants, legal counsel) where necessary 

  • Law enforcement or regulatory authorities where required by law 

Where third-party processors are used, we ensure appropriate data processing agreements are in place in accordance with Article 28 of the GDPR. 

7. International Data Transfers 

Some of our third-party service providers may be located outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or an adequacy decision. 

8. Data Retention 

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy: 

  • Contact form enquiries: 2 years from the date of enquiry, unless a business relationship is established 

  • Client records and contractual data: 7 years following the end of the business relationship, in line with Irish tax and accounting obligations 

  • Marketing subscriber data: Until you unsubscribe or withdraw consent 

  • Analytics data: In accordance with the retention settings of the analytics platform used 

9. Your Rights Under GDPR 

Under the GDPR, you have the following rights in relation to your personal data: 

  • Right of access: You have the right to request a copy of the personal data we hold about you. 

  • Right to rectification: You have the right to request correction of inaccurate or incomplete data. 

  • Right to erasure: You have the right to request deletion of your personal data in certain circumstances. 

  • Right to restrict processing: You have the right to request restriction of processing in certain circumstances. 

  • Right to data portability: You have the right to receive your data in a structured, commonly used, machine-readable format. 

  • Right to object: You have the right to object to processing based on legitimate interests or for direct marketing purposes. 

  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. 

To exercise any of these rights, please contact us at cs@scientificcosmetix.com. We will respond to your request within 30 days. 

10. Data Security 

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted communications, secure hosting, access controls, and regular security reviews. 

11. Complaints 

If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC): 

Data Protection Commission 21 Fitzwilliam Square South Dublin 2, D02 RD28 Ireland Website: www.dataprotection.ie 

12. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.